Privacy and Cookie Policy – Capillus Beauty

Last updated: 2026-04-20
This privacy and cookie policy describes how Capillus Beauty collects, uses, and protects personal data in accordance with GDPR, as well as how cookies are used on our website.

1. Personal data we collect

1.1 Device information

When you visit our website, we automatically collect certain technical information such as IP address, browser type, device type, time zone, cookies, and how you interact with the website.

1.2 Booking information

When booking via BokaDirekt, we collect your name, phone number, email address, selected treatment, booking time, and any messages you provide.

2. How we use your information

2.1 Bookings and customer service

Information is used to manage bookings, contact you, send reminders, and provide services related to your treatment.

2.2 Website and analytics

We use data to improve functionality, security, and user experience, as well as to analyze traffic.

2.3 Marketing (with consent)

With your consent, data is used for advertising, remarketing, and analytics via platforms such as Google Ads.

3. Cookies

We use CookieScript to manage cookies and consent in accordance with GDPR and Consent Mode V2. You can accept, reject, or customize cookies via our cookie banner.

4. Sharing of information

We only share data with necessary providers such as BokaDirekt, Squarespace, CookieScript, Google Analytics, and Google Ads. We never sell personal data.

5. Images and documentation

In connection with treatments, Capillus Beauty may take before-and-after images for documentation purposes. These are used to ensure treatment results and as a basis for follow-ups, complaints, or potential disputes.

The processing of these images is based on our legitimate interest in documenting and ensuring quality and safety.

Images may also be used for marketing purposes, but only with separate, voluntary, and explicit consent.

You may withdraw your consent at any time. We will then stop using images for marketing and remove the material where possible.

Withdrawal does not affect our right to retain images for documentation purposes in accordance with applicable laws.

Images are stored securely, and only authorized personnel have access.

6. Your rights

You have the right to request access, rectification, erasure, restriction of processing, and data portability. You may also withdraw your consent at any time.

7. Data retention

We retain personal data only as long as necessary:

  • Booking data in accordance with accounting requirements.
  • Image data for up to 5 years for documentation and legal purposes.
  • Analytics data according to Google Analytics settings.

8. Minors

Our services are not directed to individuals under the age of 18.

9. Changes

This policy may be updated as needed. The latest version is always available on the website.

10. Contact

Capillus Beauty
Helsingborg, Sweden
Email: kontakt@capillusbeauty.se
Website: www.capillusbeauty.se